1. What types of devices do you repair?
We specialize in repairing all brands and models of laptops—including Windows, MacBooks, and Chromebooks.*
2. What common issues can you fix?
We handle a wide range of problems including:
- Broken or flickering screens
- Battery issues or charging failures
- Power/jack problems
- Overheating or fan noise
- Keyboard and trackpad malfunctions
- Hard drive or SSD failures
- Data recovery and virus removal
3. How does your diagnosis process work?
We offer free basic diagnosis. Once you bring your laptop in, we assess the issue and provide a detailed estimate before performing any repairs. If additional services are needed, we’ll let you know upfront. PC Med Center
4. How long will the repair take?
Turnaround times vary. Most repairs are completed within 3–5 business days, but complex cases or parts requiring ordering may take longer. PC Med Center
5. What is the cost of repair?
Costs depend on the issue and parts needed. After diagnosing your device, we’ll share a full price estimate—no hidden charges.
6. Do you provide pickup and delivery?
Pickup and drop-off services are available for your convenience. Please contact us for details and availability.
7. Do you offer warranty on repairs?
Yes! We provide a repair warranty on parts and labor. If the same issue reoccurs within the warranty period, we’ll make it right—no extra charges.
8. What about data backup and privacy?
Your data privacy is our top concern. We never access or distribute your personal files. We encourage you to back up your data before submitting for repair. Quinn Tech Consulting
9. Can I bring my own replacement parts?
Absolutely! Whether it’s a screen or battery you’ve sourced yourself, we can install it. Just make sure the part is compatible with your laptop.
10. Do you offer emergency or rush services?
Yes. For urgent needs, we offer rush repair services with priority attention—additional charges may apply.
11. What payment methods do you accept?
We accept cash, credit/debit cards, and mobile payment options (UPI, wallets). Payment is collected after successful repair and inspection.
12. Do you support business or bulk servicing?
Yes! We provide support tailored for businesses, including bulk laptop maintenance, network setup, and ongoing tech assistance. PC Med Center
Bonus Tips for Your Customers
To help customers stay informed and maintain their laptops better:
- Clean your vents regularly to prevent overheating. Quinn Tech Consulting
- Update software and drivers to ensure smooth performance. Quinn Tech Consulting
- Keep regular backups to avoid data loss in case of hardware failure. Quinn Tech Consulting
Summary Table
| Question | Brief Answer |
|---|---|
| What devices do you support? | All major laptop types including Windows, Mac, Chromebooks |
| Diagnostic charges? | Free basic diagnosis with estimate before repair |
| Repair time? | Typically 3–5 business days |
| DIY parts? | Yes, installation of user-supplied parts is available |
| Warranty? | Yes—on labor and parts |
| Backup recommendation? | Strongly advised to backup before repair |
| Rush service? | Available at extra cost |
| Business services? | Yes—bulk servicing and tech support offered |
